The Requesting App Install section of The MAC allows users to manually update driver information or re-send the MacroPoint for Truckers Apple App Store/Google Play Store install text link.
Step 1: Select 'Carrier' and click 'Search Loads'. Navigate to 'Requesting App Install' tab.
Step 2: If driver phone number is inaccurate, click the drop-down icon next to the phone number to edit. After new number is inputted, click Save
Step 3:If phone number is correct but driver needs assisting downloading the app, click the ‘Send App Install Link’ button. The driver will be texted a link to the Apple App Store or Google Play Store depending on their device.
Our team of experts wants to ensure your onboarding experience with Descartes MacroPoint is painless and efficient. If you have any questions and would like to speak with your Carrier Activation Consultant, please click the link below to request a callback.